Privacy Policy

1. Introduction

Metric On ("we", "us") is committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR) (Regulation 2016/679). This Policy explains how we collect, use, and protect your information.

2. Data We Collect

We collect the following categories of personal data:

• Account data: name, email address, and authentication credentials.
• Business data: store name, branch details, inventory, sales, and financial records you enter.
• Billing data: subscription plan and payment method (processed securely by Stripe).
• Usage data: device information and interaction logs for service improvement.

3. Legal Basis for Processing

We process your personal data based on: (a) your consent, (b) the performance of a contract (providing the Service), and (c) our legitimate interests in operating and securing the Service.

4. How We Use Your Data

We use your data to:

• Provide and maintain the Metric On Service.
• Process subscription payments via Stripe.
• Generate analytics and business insights from your entered data.
• Send service-related notifications and updates.

5. Data Retention

We retain your personal data for as long as your account is active. Upon account deletion, business data is removed within 30 days, except where retention is required by law (e.g., tax records).

6. Your GDPR Rights

Under the GDPR, you have the right to:

• Access your personal data (Right of Access — Art. 15).
• Rectify inaccurate data (Right to Rectification — Art. 16).
• Request deletion (Right to Erasure — Art. 17).
• Restrict or object to processing (Arts. 18 & 21).
• Data portability (Art. 20).
• Lodge a complaint with your local Data Protection Authority.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit, access controls, and regular security assessments. Payment data is handled exclusively by Stripe (PCI-DSS compliant).

8. Data Transfers

Your data is stored on servers within the European Union. Any transfers outside the EU are made with appropriate safeguards (e.g., Standard Contractual Clauses).

9. Contact

For any privacy-related questions or to exercise your rights, please contact us through the app's support channels.